Privacy Policy

1. Information We Collect

We may collect information you voluntarily provide to PST, including:

• Trainer information: name, business name, email address, phone number, general location, sports offered, training specialties, biography, pricing information, credentials, experience, photographs, logos, website links, and social media links.
• Athlete, parent, or guardian inquiries: name, email address, phone number, athlete age range, training interests, general location information, and messages submitted through our forms.
• Communications: information you provide when contacting PST, applying to join the trainer network, requesting support, or otherwise communicating with us.
• Technical information: information that may be collected automatically when you use the website, such as IP address, browser type, device type, referring page, pages visited, and general website activity.

2. How We Use Information

We may use information collected through PST to:

• Create, review, maintain, and display trainer profiles and directory listings.
• Help athletes and families discover and connect with private sports trainers.
• Deliver training inquiries to the trainer selected by the person submitting the inquiry.
• Review trainer applications and communicate with trainers and applicants.
• Operate, secure, troubleshoot, maintain, and improve PST and its services.
• Respond to questions, requests, and customer support inquiries.
• Send service-related communications and, where permitted, information about PST programs, features, membership, or opportunities.
• Detect or prevent fraud, misuse, security incidents, or activity that could harm PST or its users.
• Comply with applicable laws and enforce our terms and policies.

3. Public Trainer Profiles

PST operates a public directory of private sports trainers. Information submitted or approved for a trainer profile may be displayed publicly on PrivateSportsTrainers.com and may be accessible to website visitors and search engines.

Public profile information may include a trainer's name, business name, photograph or logo, general location, biography, sports, specialties, credentials, experience, training options, pricing information, and approved contact, website, or social media information.

Trainers should not submit information for public display that they do not want made publicly available.

4. Training Inquiries and Information Shared with Trainers

When an athlete, parent, or guardian submits a training inquiry through PST, information provided in that inquiry may be sent to or otherwise made available to the trainer the user selected so that trainer can respond directly.

This information may include the submitter's name, email address, phone number, athlete age range, training interest, availability, goals, and message.

5. How We Share Information

PST does not sell personal information for money. We may share information in limited circumstances, including:

• With trainers: to deliver an inquiry or facilitate a connection requested by an athlete, parent, or guardian.
• With service providers: businesses that help us provide website hosting, databases, forms, email delivery, mapping, workflow automation, analytics, security, and other operational services.
• For legal or safety purposes: when reasonably necessary to comply with law or legal process, protect rights or safety, investigate fraud, or address security concerns.
• In connection with a business transaction: such as a merger, acquisition, financing, reorganization, or sale of some or all business assets, subject to applicable law.
• At your direction: when you request, authorize, or consent to a disclosure.

6. Cookies, Analytics, and Similar Technologies

PST and technology providers supporting our website may use cookies, local storage, analytics technologies, pixels, or similar tools to operate the website, remember preferences, understand how visitors use PST, improve performance, and protect the service.

Most browsers allow users to manage or disable cookies. Disabling certain technologies may affect the functionality of portions of the website.

7. Third-Party Services and Links

PST may use or provide links to third-party services, including website hosting, databases, mapping services, email providers, automation services, analytics tools, social media platforms, and trainer-owned websites.

Those third parties may collect or process information according to their own privacy policies and terms. PST is not responsible for the privacy practices of third-party websites or services that we do not control.

8. Children's Privacy

PST serves the sports training community, and trainers listed on the platform may offer services to youth athletes. However, PST is not intended for children under 13 to independently provide personal information to us.

A parent or legal guardian should submit inquiries and personal information on behalf of a child under 13. PST does not knowingly collect personal information directly from children under 13 without appropriate parental involvement or consent.

If you believe a child under 13 has provided personal information directly to PST, please contact us so that we can review the situation and take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, database, email system, or Internet transmission can be guaranteed to be completely secure.

10. Data Retention

We may retain information for as long as reasonably necessary to provide PST services, maintain trainer listings, process and document inquiries, maintain business records, resolve disputes, prevent misuse, enforce agreements, and comply with applicable legal requirements. Retention periods may vary depending on the information and the purpose for which it was collected.

11. Your Privacy Choices and Requests

Depending on where you live, applicable law may provide certain rights concerning your personal information. You may contact PST to request that we review, correct, update, or delete certain personal information associated with you, subject to applicable legal, security, recordkeeping, and operational exceptions.

Trainers may also contact PST regarding corrections or updates to information displayed on their public trainer profile. We may take reasonable steps to verify identity before completing certain requests.

12. Email Communications

PST may send transactional or service-related emails regarding trainer applications, profiles, training inquiries, membership matters, support requests, and other interactions with our services.

Where required, promotional emails will provide a method to opt out of future promotional communications. Opting out of marketing communications does not prevent PST from sending necessary transactional or service-related messages.

13. Changes to This Privacy Policy

PST may update this Privacy Policy as our platform grows, our services change, or legal requirements evolve. When changes are made, we may revise the effective date displayed at the top of this page. We encourage users and trainers to review this Privacy Policy periodically.